Winzo Store WINZO STORE Game Top-Up Platform
Legal

Terms & Conditions

Last updated: October 1, 2026

1. Acceptance of these terms

By creating an account or placing an order on Winzo Store ("we", "us"), you agree to these Terms & Conditions and to our Privacy Policy. If you do not agree, please do not use the site.

2. What we do

Winzo Store is an independent reseller of digital game top-ups, digital products and gift cards/vouchers. We are not affiliated with, endorsed by, or sponsored by Garena, Tencent/PUBG, or any other game publisher. All trademarks belong to their respective owners.

3. Your account

You must provide accurate details when registering and keep your password and verification codes private. You are responsible for all activity on your account. We may suspend or close accounts that show fraud, abuse, or chargeback activity.

4. Orders and delivery

Top-ups are delivered to the Player ID (UID) you enter. Please double-check your UID, server/zone and the package before paying — we cannot redirect a top-up once it has been delivered to the ID you supplied. Delivery is usually automatic within seconds; orders paid by bank deposit, EZ Cash slip or Binance Pay are delivered after our team reviews the payment.

5. Payments and fees

Prices are shown in Sri Lankan rupees (LKR), with an optional USDT display. We accept the Winzo Wallet, card payments, LankaQR/bank transfer, bank/ATM deposits, EZ Cash and Binance Pay. Some methods carry a fee (for example a card processing fee, or an extra Rs. 20 when paying EZ Cash through a communication outlet); any fee is shown before you confirm. Wallet top-ups by EZ Cash require the 14-digit RN number from your payment SMS.

6. Refunds

Digital items are final once delivered and cannot be refunded or exchanged. If an order fails or only part of it is delivered, the undelivered amount is returned to your Winzo Wallet or handled by our team. Payments sent by the wrong method, from a prohibited source, or without a valid RN number may not be credited automatically; contact us with your proof of payment.

7. Acceptable use

You agree not to use the site for fraud, money laundering, chargeback abuse, automated scraping, or to interfere with the service. Gift codes and wallet balance may not be resold or transferred outside the rules of the site.

8. Reseller accounts

Approved resellers receive reseller pricing and may pay from the Winzo Wallet only. We may change or withdraw reseller status and pricing at any time.

9. Availability

We aim to keep the site and supplier connections running, but delivery depends on third parties (game servers, payment providers, SMS gateways). We are not liable for delays or outages outside our control.

10. Limitation of liability

To the extent allowed by law, our liability for any claim is limited to the amount you paid for the order concerned. We are not responsible for bans, account actions, or losses caused by game publishers or by entering incorrect information.

11. Changes to these terms

We may update these terms from time to time. The date above shows the latest version, and continuing to use the site means you accept the updated terms.

12. Contact

Questions about these terms? Email support@winzostore.com or message us on WhatsApp at +94 76 845 3384.

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